Temporary customer service procedures starting Monday, 3/16 As the coronavirus (COVID-19) continues to impact our area, and communities all over the country, BMJ has decided to have our staff begin working remotely starting on March 16, 2020. Until further notice, instead of calling in to initiate support or customer assistance, please contact the individual members of our staff by email, or send an email to our general inbox at and a customer service representative will contact you by email or phone.

Customer service has always been, and will continue to be, one of our top priorities. But the health and safety of our employees and their families must take precedence, especially during this trying time for everyone.

This will not affect your ability to process credit card transactions, and BMJ will continue to be responsive and attentive in its customer service. All 24-hour support phone numbers will remain active and staffed, unless we hear otherwise from our partners.

Thank you for your understanding. If you have any concerns, or need to contact us for any reason, please email